Excellent results from the 2009 Client Satisfacton Survey
The findings of the survey show very positive outcomes for the bureaux which is excellent news. However, we are obviously aware that we are perhaps still not taking our service to a broad range of clients, particularly from excluded and vulnerable groups who may be disadvantaged by a lack of advice and information and may not know we even exist. We hope to address this issue in the 2009 survey by holding a street survey in the Banstead, Horley and Redhill areas in conjunction with our website survey supplied by SurveyMonkey.com
See a graphical representation of all the results of the survey (Microsoft Word format).
New Wednesday morning telephone advice sessions on 0844 477 9394
Good news - we are now able to offer Wednesday morning telephone advice sessions.
The service is open to anyone who lives or works in the Borough of Reigate and Banstead and you can call between the hours of 10.00 and 13.00 on 0844 477 9394, where an adviser will try to answer your enquiry.
You can still request email advice and information via this website link if you prefer.