How the budget and CSR will affect you

See how the budget and Comprehensive Spending Review will affect you. Read this summary (in PDF format).

Advice microsite launched 15 November 2010 [New!]

Citizens advice have launched a microsite www.advice4me.org.uk aimed specifically at young people in order to ensure that they can access advice and information quickly and easily about the problems that concern them the most. The site pulls together information on debt, benefits, employment and housing from the charity's existing self-help website and puts it in one easy to use place.

Find out more about advice for students and young people in our Advice section.

July 2010 news

Our July newsletter is now available (in PDF format)

February 2010 news

Our February newsletter is now available (in PDF format)

Excellent results from the 2009 Client Satisfacton Survey

The findings of the survey show very positive outcomes for the bureaux which is excellent news.  However, we are obviously aware that we are perhaps still not taking our service to a broad range of clients, particularly from excluded and vulnerable groups who may be disadvantaged by a lack of advice and information and may not know we even exist.  We hope to address this issue in the 2009 survey by holding a street survey in the Banstead, Horley and Redhill areas in conjunction with our website survey supplied by SurveyMonkey.com

See a graphical representation of all the results of the survey (Microsoft Word format).

Bureau Trustees Annual Report is now available

The Bureau Trustee Board's Annual Report April 2008 - March 2009 is now available. Read the full report here (Microsoft Word format).